Frequently Asked Questions

What to expect in each class?

You're going to actually participate in preparing and cooking the ingredients in the menu under direct step by step guidance and supervision, at the end, we will all starve from all the appetite boosting amazing smells, so we will share our beautiful meal together while having fun talking about the different spices and techniques we used and what was your favorite part of the class.

We also provide disposable containers because you will absolutely feel like taking some food home to enjoy next day, "good thing that we will always have enough for that"! 

How many participants are in each class?

A maximum of 5 participants. We believe in smaller class sizes where you actually get all the attention to answer all your cooking related questions

How can I sign up?

Simply go to the classes section in our website, find the class that best suits you and click “Befriend Now”. You will be asked to create an account then submit your order.

How do I pay for my class?

Once you submit your order, you will be provided with a “Pay Pal” button which you can click and it will walk you through a secure PayPal site to submit your payment. If you decided to pay later on (but before the payment due date) you can log-in to your account, click on "Your Account" from the top-right then pay for the class.

We will also send you an invoice to the email address you provided in your registration that you can use to submit your payment.

What is your cancellation policy?

You may cancel up to 7 days before the class date and receive a full refund. You may cancel up to 72 hours in advance and receive 50% of your class paid amount back. Anything before 72 hours, we apologize; we are not going to be able to accommodate you but you can always transfer your order to another family member or a friend. Check how to transfer my class order.

If we have a waiting list for that specific class you're trying to cancel in a short notice, we'll be happy to accommodate you, just give us a call to let us know.

We apologize again for any inconvenience this may have caused you!

Can I transfer my class to someone else, how?

You absolutely can! Our classes are transferable to family and friends at any time. All you have to do is to let us know who is going to be joining us.

How do I cancel my unpaid order?

If you decided to cancel before the class due date (usually 7 days before the class date), all you have to do is to login to your account and click on the “Cancel” button next to your order.

How do I cancel my paid order?

Please send us a message through the contact us form or give us a call.

How do I apply my voucher/coupon code?

Simply select your desired class, click befriend now and enter your voucher/coupon code where it says coupon code and click apply then submit your order.

You're all set!